
Troubleshooting Guide
The MX500 is virtually maintenance free. There are, how-
ever, a few important points to note.
Please check your installation carefully before return-
ing the MX500 to the dealer or factory for service. A few
troubleshooting tips follow.
The MX500 performs a variety of self tests during normal
operation. If a function fails the self test, the navigator
will display an Internal Error message every one minute.
Problem Diagnosis
No response:
(Black LCD display
and no trafc
light)
No external power supply
Check supply voltage
Check for reverse polarity
Check wire installation
Check if external fuse is blown
No keyboard re-
sponse or partial
keyboard response
Corrupted memory
Faulty keyboard
Faulty processor
Return the unit for repair
Battery low alarm External battery low.
Check power supply voltage and instal-
lation
No position up-
date; won’t track
satellites (Red
trafc light blink-
ing for more than
10 minutes)
Jamming by other on- board or adjacent
transmitters.
Faulty antenna or antenna cable.
Relocate GPS antenna.
Connect the MX421 power directly to the
external 12 VDC supply.
Replace antenna.
Return the unit for repair.
No position up-
date; tracking sat-
ellites (Red trafc
light solid all the
time)
DGPS mode set to DGPS Only and no
corrections are being received.
GPS satellite signals weak (satellites
dropping in and out).
Check maximum cable length restrictions
and cable condition (for weak satellite
signal condition).
Return the unit for repair.
Comentários a estes Manuais